Medical Service Provider Policy
1. Introduction
Welcome to MDhealth, a digital healthcare platform designed to connect patients with verified medical service provider worldwide. This policy outlines the terms and conditions for medical professionals and healthcare providers who wish to offer their services through MDhealth. By registering as a provider, you agree to comply with these policies to maintain the integrity and professionalism of the platform.
2. Eligibility and Verification
2.1 To offer medical services via MDhealth, providers must be licensed medical professionals or registered healthcare facilities in their respective countries.
2.2 MDhealth requires verification of professional credentials, including but not limited to:
(i) Medical licenses
(ii)Certifications
(iii)Business registration (for clinics and hospitals)
(iv)Proof of specialization (if applicable)
2.3. Providers must update their credentials regularly to ensure compliance with local healthcare regulations and MDhealth's standards.
3. Service Standards
3.1. Providers must offer high-quality, ethical, and patient-centered medical services.
3.2. All consultations, diagnoses, and treatments must be based on accurate medical knowledge and professional expertise.
3.3. Providers must respond to appointment requests and inquiries in a timely manner.
3.4. In cases where a provider is unavailable, they must reschedule appointments with proper notice to the patient.
4. Transparency and Pricing
4.1. Providers must clearly list their services and prices within the MDhealth platform.
4.2. Hidden fees or additional charges beyond what is mentioned on the platform are strictly prohibited.
4.3. Refund policies must align with MDhealth’s refund terms and conditions.
5. Data Privacy and Confidentiality
5.1. Providers must comply with applicable data protection laws (e.g., GDPR, HIPAA) when handling patient data.
5.2. All medical records, prescriptions, and consultation details must be securely stored and only shared with authorized personnel.
5.3. Unauthorized sharing or sale of patient data is strictly prohibited and will result in immediate removal from MDhealth.
6. Use of Genuine Content and Services
6.1. Providers must use original photos, descriptions, and service details. Any copied or plagiarized content will lead to immediate suspension.
6.2. Stock images, misleading visuals, or unauthorized use of another provider’s content are strictly prohibited.
6.3. Services offered must be genuine and directly provided by the listed provider or their registered team.
7. Professional Conduct
7.1. Providers must maintain a high level of professionalism and ethical conduct when interacting with patients.
7.2. Any form of harassment, discrimination, or unethical behavior will not be tolerated and may result in account termination.
7.3. Providers must adhere to MDhealth’s community guidelines and patient care policies.
8. Compliance with Medical Laws
8.1. Providers must comply with all relevant medical laws and regulations in the jurisdictions they operate.
8.2. Any provider found engaging in fraudulent or illegal medical practices will be reported to the appropriate authorities and permanently banned from MDhealth.
9. Termination and Suspension
9.1. MDhealth reserves the right to suspend or terminate any provider account that violates this policy.
9.2. Providers may appeal suspensions by submitting a formal request with supporting evidence.
10. Amendments to Policy
10.1. MDhealth reserves the right to modify this policy at any time. Providers will be notified of significant changes via email or platform notifications.
10.2. Continued use of MDhealth after policy updates constitutes acceptance of the revised terms.
By registering as a medical service provider on MDhealth, you agree to adhere to the terms outlined in this policy. Failure to comply may result in suspension or permanent removal from the platform.
