Home Service Provider Policy

1. Introduction

 2. Eligibility and Registration

• All home service providers must be registered with MDhealth and complete the necessary verification process.
• Providers must submit valid identification, business licenses (if applicable), and proof of experience or certification in their respective fields.
• The services offered must comply with local laws and regulations.

 3. Service Standards

• All services must be original and professionally executed.
• Services should be delivered as advertised without any misrepresentation.
• Providers must maintain a high level of professionalism, ensuring customer satisfaction and timely completion of services.
• If a service cannot be completed due to unforeseen circumstances, providers must notify the customer and MDhealth immediately.

 4. Content and Advertisement Policy

• All content, including service descriptions, images, videos, and promotional materials, must be original and not copied from other sources.
• Plagiarism, misleading claims, or unauthorized use of copyrighted materials is strictly prohibited.
• Providers are encouraged to showcase their work with authentic testimonials, original images, and self-produced content.
• MDhealth reserves the right to remove any content that violates this policy.

  5. Customer Interaction and Confidentiality

• Providers must maintain respectful and professional communication with customers at all times.
• Any personal or sensitive customer information obtained during service must be kept confidential and not shared or used for any unauthorized purposes.
• Soliciting customers outside the MDhealth platform is strictly prohibited.

 6. Pricing and Payment

• Service providers must clearly outline pricing without hidden fees.
• MDhealth will facilitate transactions between users and providers, ensuring secure payments.
• Refunds, cancellations, and disputes will be handled based on MDhealth’s dispute resolution policy.

 7. Compliance and Monitoring

• MDhealth will regularly monitor providers to ensure compliance with the policy.
• Any violations, including fake reviews, plagiarism, or unethical behavior, will result in warnings, suspension, or removal from the platform.
• Providers are encouraged to report any suspicious activities or policy violations.

8. Legal and Liability

• MDhealth is not responsible for any damages, losses, or disputes arising between customers and providers.
• Service providers are solely responsible for ensuring their services meet legal and safety standards.
• In case of legal issues, providers must cooperate fully with relevant authorities.

 9. Amendments and Updates

• MDhealth reserves the right to update this policy at any time.
• Providers will be notified of any changes and must comply with updated terms to continue offering services on the platform.